Delete Your Account
Last updated September 6, 2026
You can delete your Zen-Z account and profile information at any time, either from inside the app or by requesting it here if you no longer have the app installed.
Delete from the app
- Open the Zen-Z app and sign in.
- Go to the Profile tab.
- Scroll down and tap “Delete Account.”
- Confirm the deletion.
This permanently removes your profile information and photo and can't be undone. If you have a paid booking that's still pending or matched, resolve or cancel it first — the app will ask you to do this before it can complete the deletion.
Request deletion without the app
If you don't have the app installed or can't sign in, email teamzenz003@gmail.com from your registered email address with the subject “Delete my account” and your full name. We'll verify the request and delete your account within 7 days.
What gets deleted
Your personal information and profile photo are removed. Messages you previously sent in a group chat may remain visible to other members of that group, since deleting your account can't retroactively remove them from a conversation others were part of. Transaction and referral records tied to your account may be retained where reasonably necessary for legal, accounting, security, fraud-prevention, or dispute-resolution purposes. See the Privacy Policy for the full data-retention details.
Contact
Questions about account deletion can be sent to teamzenz003@gmail.com. Support is available 24×7 with a typical response target of within 24 hours.